Frequently Asked Questions
How can I get an appointment with a doctor at Rutledge and Weber Eyecare?
To schedule an appointment simply call us at 513-965-2020 or request an appointment online.
Do I need to bring anything with me to my eye appointment?
Please bring your current vision insurance card, your current medical insurance card (in case something medical is found during the exam) and a list of current medications including dosages. We also ask that you bring any glasses or contacts that you have or currently use.
What is included in my annual eye health and vision exam with refraction?
During your annual eye health and vision examination we will evaluate the health and function of the following: (Common diseases are in parenthesis.)
- Eye muscles (Strabismus, otherwise known as "lazy eye")
- Intraocular pressure (Glaucoma)
- Crystalline lens (Cataracts)
- Retina (Macular degeneration, Diabetes, and other retinal problems)
- Optic Nerve head (Glaucoma)
- Refraction (Prescription)
How often should I get my eyes checked?
Children should have their eyes checked prior to entering kindergarten and yearly until the age of 18. Adults 19-60 every 2 years, over 60 every year. Contact lens and diabetic patients need an exam every year.
Does my child still need a comprehensive eye health and vision exam if they've already had a vision screening at their school?
Yes. Though vision screenings are an excellent way for the school systems to pick up gross abnormalities in your child's vision they are by no means comprehensive enough to find any health issues or mild to moderate vision problems. The only way to accurately detect problems that may affect your child's visual performance is to have a comprehensive eye health and vision exam.
Does Rutledge and Weber Eyecare treat medical conditions such as pink eye or foreign body removal?
Yes, our doctors are therapeutically trained to diagnose and treat most types of ocular conditions, including conjunctivits, allergies, dry eye, injuries, and glaucoma.
Where can I learn more about insurance and financial matters related to my eye care?
We suggest you call your insurance carrier about questions regarding insurance billing and payment.
Some tips that you may find helpful are as follows:
- Please bring all insurance information, including insurance cards, when you come to Rutledge and Weber Eyecare for your appointment.
- All Rutledge and Weber Eyecare physicians are Medicare participating providers.
- Many medical insurance companies, as well as HMOs, require pre-authorization for medical services. Please consult with your insurance company or primary care physician to obtain a pre-authorization for services, if required, prior to the date of your appointment at Rutledge and Weber Eyecare.
- Rutledge and Weber Eyecare accepts cash, checks, Visa, Discover and MasterCard for payment of services. Co-payments and payment of non-covered services are required at the time of your visit.
- For further information, please direct your calls to our insurance and billing office at 513-965-2020.
What is Flex Spending?
Flex spending is a program created by the government which allows you to put away pre-taxed dollars in an account for use on medical care, services and materials. Generally speaking the money must be allotted the year before use, typically November or December, and must be used by the end of the following year. It has the advantage of allowing you to spend tax free dollars.
Do I Have Flex Spending?
To find out if you have Flex spending contact your employers benefit coordinator.
What Can I Use Flex Spending On?
You can use flex spending on eye care services, the purchase of glasses and contact lenses.
Do I need an additional exam when receiving contact lenses?
Yes. Whether you're interested in receiving contact lenses for the first time, or having your existing contact lens prescription evaluated and updated, it is necessary for our optometrists to perform a contact lens evaluation. Part of this evaluation is performed during the initial exam and part is performed at a separate visit after wearing the contact lenses for a short period of time.
Why do I have to pay more for a contact lens evaluation?
At your contact lens evaluation you will be examined to see if you are a candidate for contact lens wear. The contact lens evaluation includes the measurement of the corneal curvature (using a computerized corneal topographer or an autokeratometer), a trial of diagnostic lenses, training of proper insertion and removal along with follow up visits with your doctor to ensure proper contact fit and vision.
How much are your contact lenses?
Our prices are very competitive. The cost depends on the specific contacts that you were prescribed.
How do I know if I need bifocals?
Usually if your arms seem to be too short or you feel that you need brighter lighting in order to see, it is a good sign that you are in need of bifocal or progressive lenses.
Is an appointment needed to pick out eye wear?
No, our optical shop is open during our normal office hours and one of our knowledgeable opticians will be available to assist you with your selection.
How often should I get a new pair of glasses?
Your glasses should be updated as your prescription changes. If your prescription has changed we recommend that you either replace the lens with the correct prescription and/or replace the frame to a more updated style available in our optical shoppe.